Laser Engraving Terms & Conditions

LASER ENGRAVING SERVICE:

Liability:

DETROIT HOLSTER’S liability is limited to the cost of the value added by DETROIT HOLSTER to the part. All laser engraving services sales are “as-is” and final.  DETROIT HOLSTER is not liable for the cost of the customer-supplied parts or any associated shipping costs. Any warranties express and/or implied are null and void. The Buyer is solely responsible for product design and performance.

We are not liable for errors committed by the customer during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution. We are not liable for customer-supplied items that may have special coatings, lack of protective coatings, or other materials, known or unknown that may be marred, damaged, or destroyed by any and all processes used in the engraving, marking, cutting, cleaning, storage or any other process used in the production of a customized item in our possession.

Claims and Actions:

DETROIT HOLSTER is not liable or responsible for customer-supplied products that may be lost, damaged, or destroyed regardless of the reason for the said loss, damage, or destruction during shipping. The Buyer shall not return any non-conforming goods without written notification to DETROIT HOLSTER. DETROIT HOLSTER will reject any unauthorized returns and the Buyer will be responsible for all associated costs and expenses, including freight costs, and will bear the risk of loss or damage to such products. DETROIT HOLSTER, at its sole discretion, may accept or reject the claim after inspection of returned products at its facility.

Limitation of Liability:

DETROIT HOLSTER, at its option, shall repair and/or rework defective parts or refund the value-added cost of the purchase price. In no event shall DETROIT HOLSTER be liable for any special, indirect/direct, incidental, or damage arising out of the sale. In no event shall DETROIT HOLSTER’S liability under any claim exceed the value added of the work performed on the parts by DETROIT HOLSTER. DETROIT HOLSTER is not responsible for and does not insure, customer-supplied items or any other objects or tools supplied by the customer and held at DETROIT HOLSTER’S location from fire, theft, water damage, or any other hazards. It is the customer’s responsibility to insure their property while located in DETROIT HOLSTER.

Loss to Buyer’s Property:

Any designs, tools, materials, customer-supplied items, and equipment furnished by the Buyer for making the product may be considered obsolete and may be destroyed by DETROIT HOLSTER after 6 months of non-use. DETROIT HOLSTER is not responsible for damage or loss of property, for any reason, while in DETROIT HOLSTER’S possession.

Buyer’s Obligation:

Buyer shall follow terms and conditions in order to settle monies owed. DETROIT HOLSTER shall retain a security interest in products supplied until payment is received under the Uniform Commercial Code. DETROIT HOLSTER shall have a security interest in, and lien upon, any property of the Buyer’s in its possession in order to secure payments of monies owed.

Cancellation and Changes:

Purchase Orders shall not be canceled and/or changed unless authorized by DETROIT HOLSTER. Additional charges may be applied based on cancellation and/or change to the original Purchase Order.

Force Majeure:

In the event of contingencies beyond the reasonable control of DETROIT HOLSTER, the obligation of DETROIT HOLSTER shall be suspended, and quantities so affected may be eliminated from the contract without liability. If DETROIT HOLSTER invokes force majeure, DETROIT HOLSTER shall give prompt notice of, and utilize best efforts to terminate or remove, the Force Majeure conditions.

Entire Agreement:

This agreement contains the entire agreement between DETROIT HOLSTER and the Buyer and constitutes a final, complete, and exclusive expression of the terms of the agreement.

Waiver and Severability:

Failure to enforce any provision of this agreement will not waive that provision nor will any such failure prejudice DETROIT HOLSTER’S right to enforce that provision in the future.

Termination:

DETROIT HOLSTER reserves the right to cancel this agreement for any reason at any time.

Governing Law:

This agreement and the sale and delivery of products shall be deemed to have taken place in and shall be governed and construed in accordance with the laws in the State of Michigan, County of Wayne. Disputes between the parties shall be settled by arbitration first unless both parties agree in writing.

Changes to the Terms:

DETROIT HOLSTER reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of DETROIT HOLSTER and any changes to Terms will signify your agreement to be bound by them.

Marketing and Privacy:

Finished projects may be photographed and used by DETROIT HOLSTER for display and promotion.

Hold Harmless and Indemnification:

The customer accepts all responsibility for ensuring they possess the legal right to authorize DETROIT HOLSTER to reproduce any design. Should DETROIT HOLSTER be challenged for infringing on the intellectual property of a third party based on a customer’s design, the customer agrees to accept all liability and to defend DETROIT HOLSTER.

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